Refund & Cancellation Policy
Career Craft Institute
Effective Date: 23 July 2026
Last Updated: 23 July 2026
Career Craft Institute (“Institute”) is committed to maintaining transparency in its admission, fee collection, and refund procedures. This Refund & Cancellation Policy explains the circumstances under which refunds may or may not be granted.
By applying for admission, enrolling in a course, or making any payment, you acknowledge that you have read, understood, and agreed to this policy.
- Institute Information
Career Craft Institute
(A Training Division of Way Out Consultancy)
Address:
2nd Floor, Rohini Kutir
Seepat Road, Ashok Nagar Chowk
Bilaspur – 495006
Chhattisgarh, India
Website: careercraftinstitute.in
Email: info@careercraftinstitute.in
Phone: +91-7477289997
- General Policy
Course fees are collected to reserve a student’s seat, allocate faculty resources, provide study materials, and meet administrative and academic expenses.
Therefore, fees paid are generally non-refundable, except in circumstances specifically mentioned in this policy.
- No Refund for Tally Certification Courses
Students enrolled in Tally Certification Courses, including courses delivered through the official Tally Education Portal or any authorised Tally certification platform, shall not be entitled to any refund after:
- registration on the Tally Education Portal,
- creation of the student’s account on the Tally portal,
- activation of the course,
- issue of learning credentials, or
- commencement of the course,
whichever occurs first.
This is because licence fees, registration charges, digital access, and certification-related costs become payable immediately and cannot be recovered by the Institute.
- Refund for Other Courses
For courses other than Tally Certification Courses, a refund request may be considered subject to the following conditions:
- The request must be submitted within seven (7) calendar days from the date of admission or payment.
- The request must be made in writing by email or signed application.
- The request must clearly state the reasons for seeking cancellation and refund.
- Supporting documents, where applicable, should be enclosed.
If approved, the Institute may refund 75% of the course fee actually paid.
The remaining 25% shall be retained towards:
- admission processing,
- counselling,
- administrative expenses,
- student registration,
- documentation,
- seat reservation,
- academic planning, and
- other institutional costs.
- Approval of Refund Requests
Submission of a refund request does not automatically entitle a student to a refund.
Each request shall be examined individually based on its own merits.
The decision of Career Craft Institute shall take into consideration factors such as:
- the genuineness of the reason,
- supporting documentary evidence,
- stage of the course,
- utilisation of Institute resources,
- activation of student services,
- attendance in classes,
- issue of study materials,
- and other relevant circumstances.
The decision of the Institute regarding acceptance or rejection of a refund request shall be final and binding.
- Circumstances Normally Not Eligible for Refund
Refunds will ordinarily not be granted in cases including, but not limited to:
- change of mind after admission,
- inability to attend classes due to personal reasons,
- relocation,
- employment obtained after admission,
- dissatisfaction arising from lack of attendance,
- failure to complete assignments,
- disciplinary action,
- suspension or expulsion,
- failure to meet eligibility requirements disclosed after admission,
- non-use of course facilities after enrolment.
- Institute Cancellation
If Career Craft Institute cancels a course before commencement due to insufficient enrolment or any other operational reason, students may choose either:
- a full refund of the amount paid, or
- adjustment of the amount towards another available course.
- Refund Process
Approved refunds shall normally be processed within 15 to 30 working days from the date of approval.
Refunds shall ordinarily be made through the same mode of payment used by the student or by bank transfer to the student’s verified bank account.
The Institute may require supporting documents before processing the refund.
- Non-Transferability
Admission fees, registration charges, and course fees are generally non-transferable to another student.
Requests for transfer to another course or batch may be considered at the sole discretion of the Institute, subject to availability and applicable administrative charges.
- Exceptional Circumstances
The Institute may, at its sole discretion, consider exceptional cases involving serious medical emergencies or other compelling circumstances supported by satisfactory documentary evidence.
Any such consideration shall not create a precedent or entitlement for future cases.
- Changes to this Policy
Career Craft Institute reserves the right to modify or revise this Refund & Cancellation Policy at any time. The latest version published on the website shall prevail.
- Contact for Refund Requests
All refund requests should be addressed to:
Career Craft Institute
(A Training Division of Way Out Consultancy)
Email: info@careercraftinstitute.in
Phone: +91-7477289997
Subject Line: Refund Request – [Student Name] – [Course Name]
13.Fee Revision:
“The Institute reserves the right to revise course fees at any time. However, the fee applicable on the date of admission and accepted by the Institute shall remain applicable to that student’s enrollment unless otherwise agreed.”
Acceptance
By enrolling in any course offered by Career Craft Institute and making payment of fees, the student confirms that they have read, understood, and accepted this Refund & Cancellation Policy.